Categories > Business
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£30.00 + VAT

This course has been developed to provide learners with the knowledge and understanding needed to carry out their personal responsibilities in a business environment.


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£30.00 + VAT

This online course in ‘Principles of Providing Administrative Service’ provides you  an understanding of core administrative skills.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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£50.00 + VAT

This course provides learners with a good basic knowledge of 5S - a Japanese management productivity tool aimed at process improvements and 'lean working'.


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£15.00 + VAT

This course provides businesses with an understanding of social media as well as providing straightforward advice and guidance on implementing a successful social media campaign.


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£30.00 + VAT

A job can provide the individual with confidence and a sense of well-being, having a job can also challenge and is closely linked to good mental health. To get the most out of your specific job you must find one that suits your needs and you enjoy doing.


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£30.00 + VAT

Within today’s ever growing corporate world, private information security is obligatory within any organisation. The 'confidentiality bubble' restricts information flows, bringing both positive and negative consequences.


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£30.00 + VAT

This Virtual College course is designed to show learners how they and their colleagues can make customers feel that their business is genuinely interested in them.


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£30.00 + VAT

The aim of this course is to provide an overview of the benefits and legal requirements in adopting Data Protection principles in the workplace.


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